Feedback from previous guests about their experience.
62%
enjoyed the hotel and would happily stay again
6.2/10
Nice
Rooms
8.0
Location
9.4
Service
8.0
Dining
9.2
Guest reviews
6.2/10
based on 5 reviews
9.2
9.2/10 based on 1952 reviews
Stephen
United Kingdom,
February
2025
6.4/10
My recent stay at The Ritz-Carlton, Millenia Singapore was mostly enjoyable, though it wasn't without its hiccups. The stunning marina view from my room was a highlight, and the service from the staff was genuinely attentive. However, I did encounter some issues with cleanliness and the dated decor, which made it hard for me to fully embrace the luxury experience I was anticipating.
Rooms
8.0
I appreciated the upgrade to a Grand Marina Room with a lovely view, though I did notice the decor felt somewhat outdated. There were cleanliness issues initially, which detracted from my experience.
Service
7.0
The staff were generally well-meaning and accommodating, with some standout moments like personalized service that made me feel valued. However, there were moments where efficiency seemed lacking.
Location
9.0
The location is superb, with easy access to the promenade MRT station and all the attractions of central Singapore. I enjoyed walking around the area and found it convenient for exploring.
Dining
9.0
The dining options were impressive, especially the Colony buffet which offered a delectable range of choices. The breakfast team, including Lee Lee, made mornings good with their excellent service.
Facilities
7.0
Facilities such as the pool and gym were enjoyable. However, I felt like some additional care in room maintenance and cleanliness was needed to match the hotel's reputation.
Charlie
United Kingdom,
February
2025
6.4/10
My stay at The Ritz-Carlton, Millenia Singapore was a mixed experience. On one hand, the room was spacious and offered stunning views of the Marina Bay, and the service was commendable, with very attentive staff like Riri and Danny making my stay nice. However, there were notable shortcomings, including some dated decor in the suite and occasional delays in service, which detracted from the overall luxury experience. While the food offerings were great, I felt the high prices didn't fully align with the quality of the facilities.
Rooms
7.0
The Grand Marina Room I stayed in was spacious and comfortable, with amazing views of the skyline, though the decor felt a bit tired and worn.
Service
8.0
The staff was generally respectful and kind, particularly Riri, who went above and beyond to ensure my husband's birthday was special, although I faced delays in room readiness.
Location
9.0
The location is unbeatable, just a short walk from Marina Square and near major attractions like Gardens by the Bay, perfect for early morning runs around the bay.
Dining
9.0
I enjoyed the excellent breakfast with a wide selection, and the Sunday brunch at Colony was decadent, though on the pricier side.
Facilities
7.0
The spa and pool area were nice, though some amenities like pool towels felt worn, which was unexpected from a hotel of this stature.
Ella
United Kingdom,
December
2024
6.6/10
I had a fantastic stay at The Ritz-Carlton, Millenia Singapore for five nights. The hotel's prime location near Marina Bay and Gardens by the Bay offered stunning views and easy access to attractions. The service was courteous and attentive, although I noticed the TV channels were quite limited during my stay. Overall, it was a nice experience, and I would return in a heartbeat! 😊
Rooms
8.0
I stayed in a room facing Marina Bay with very nice views. The room was modern, ultra-clean, and provided a luxurious experience. However, the limited TV channels were a bit disappointing.
Service
9.0
The staff were extremely friendly and attentive from the moment I arrived until check-out. There was a slight hiccup with check-in, as there was a wait due to an issue at the front desk.
Location
10.0
The location is unbeatable, with easy access to the Promenade MRT station and nearby malls. I loved being able to walk to various attractions with such ease.
Dining
9.0
The breakfast buffet was absolutely really good, with a vast selection that changed daily. The chefs and staff made my mornings feel special. However, I would have loved more variety in the club lounge offerings.
Facilities
9.0
The hotel gym is impressive, rivaling many commercial facilities. Room service and housekeeping were efficient and met all my needs.
Emily
United Kingdom,
November
2024
6.2/10
I had a mixed experience during my stay at The Ritz-Carlton, Millenia Singapore. On the positive side, the hotel's cleanliness and service stood out. However, I faced several frustrating issues with room amenities and communication, which affected my overall enjoyment.
Rooms
8.0
The Club Deluxe Marina Room was spacious and had stunning views of Marina Bay, enhancing my stay significantly.
Service
6.0
The staff were generally attentive and welcoming, yet I found the communication process could be cumbersome, especially with several transfers for simple requests.
Location
9.0
The hotel's central location was fantastic, with easy access to Marina Bay Sands and nearby attractions like the Esplanade theatres.
Dining
10.0
Breakfast at the hotel was a highlight, with a tremendous variety that surpassed my expectations; I truly enjoyed the unique offerings.
Facilities
9.0
The amenities, like the pool and gym, were great, contributing to a relaxed atmosphere during my stay.
Samantha
United Kingdom,
November
2024
6.2/10
I had an excellent stay at The Ritz-Carlton, Millenia Singapore. The hotel's location near Marina Bay provided stunning views and easy access to public transport, making exploring the city a breeze. Although there were minor hiccups during check-in and check-out, the fantastic service and generous amenities more than made up for it. Overall, a nice experience! 🌊✨
Rooms
9.0
The rooms were spacious and beautifully appointed, with comfortable super king beds and fantastic views of Marina Bay. Motorized drapes ensured complete darkness, and the bathroom was large with both a tub and shower. A few design elements could use improvement, but overall a splendid setup.
Service
10.0
The service throughout my stay was really good. Staff were professional and attentive, always ready to assist with any requests. The concierge offered great local insights that enhanced my visit, and overall, everyone exuded warmth and friendliness.
Location
10.0
The hotel's location is ideal, just a short walk to the metro station and close to major attractions. I appreciated the easy access to both public transport and nearby shopping areas, making it convenient to explore the sights.
Dining
9.0
Dining options were fantastic with a diverse breakfast buffet that catered to all tastes. Although I experienced a bit of chaos on the first day due to crowds, the overall quality of the food was impressive, with plenty of vegetarian-friendly choices.
Facilities
8.0
The facilities offered great amenities, including a well-equipped gym, in-room dining services, and excellent lounge access with complimentary beverages and snacks. A few minor improvements would enhance the overall experience further.
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